Changelog

One reply shouldn't have to stop your outreach to an entire company.

Company-Level Auto-Pause helps you manage outreach across contacts at the same company when someone replies. Now, you have more flexibility to decide when that pause should happen.

You can choose which reply categories trigger a company-wide pause. For example, exclude Wrong Person so you can continue reaching other contacts at the same company.

How to use it

1. Open your campaign's Settings → Campaign Behavior.

2. Find Company-Level Auto-Pause and enable Auto-pause on company reply.

3. Select Pause on only specific replies.

4. Remove the categories that shouldn't pause the company.

5. Choose whether uncategorized replies should also trigger a pause, then save.

Good to know

You'll need AI Categorization enabled with at least one eligible lead category selected. Existing campaigns will continue pausing on any reply unless you change this setting.

Set it up Now

Finding your exact ICP got a lot easier.

SmartProspect has 16 new filters for people, companies and locations. You can now target people by persona, skills, education, certifications and languages. You can filter companies by type, founding year, industry code and number of locations. And you can narrow location down to region, company HQ or postcode. Tighter targeting means fewer wasted leads in every campaign.

How to use it

1. Open SmartProspect and go to the filters panel on the left.

2. Look for the filters marked NEW under contact, company and location filters.

3. Pick a value. Persona gives you ready-made role groups like CEO / Founder or Sales Leadership. Certifications lets you search by name, like PMP or CFA.

4. Combine them with your existing filters and run your search.

Also improved: Keyword Search

Keywords now matches your exact phrase in a company’s specialties, about-us text and headline, so results are more precise. If you get too few results, try a broader term.

Run a Search Now

Buying and managing mailboxes and domains via SmartSenders just got smoother. We've shipped a few new capabilities and cleaned up the issues you flagged.

Here’s what’s New:

• Add mailboxes to an existing domain - You can now purchase additional mailboxes on a domain you already own

• Bulk sender-profile management - Update from-name, signature, forwarding domain, and profile picture across multiple mailboxes in one action.

• 3DS Card Verification - all SmartSender purchases now go through 3D Secure, with retry on failure so you're never charged without an order

• SmartSenders billing tab - order history, active subscriptions, domain and mailbox billing, and upcoming charges in one place

• Restore deleted mailboxes - Deleted SmartSender mailboxes now stay in a pending state until a day before your billing cycle ends, so you can restore them.

Key Fixes and Improvements:

• Payment bug fixes - 3DS cancellations returning success, card purchases failing on invoice total mismatch, and incorrect amounts on the billing summary page.

• Google OAuth re-auth - Fixed silent token refresh failures on delivered mailboxes.

• Email forwarding - Fixed bounces on forwarding for delivered mailboxes.

• Apex domain redirect - Purchased domains now redirect to a live page, preventing reputation damage from dead landing pages.

• Domain payment status - Fixed NULL status showing for some domains within the same order.

• Delete / swap / recover mailbox or domain - View full domain history, swap a wrong domain before provisioning completes, and delete mailboxes without errors.

We're continuing to make SmartSenders faster and easier to work with. More coming soon.

Head to SmartSenders Tab